Real estateAI sales agentThailand, Hua Hin
Client: a real-estate agency in Hua Hin with 6 agents, specialising in condos and villas for European and CIS expat retirees.
Challenge
70% of leads arrived from Facebook and the website outside working hours (the European time-zone gap). Agents replied within hours, and half of the leads went cold. Qualification took days of messaging: budget, purchase intent, visa status, leasehold or freehold.
Solution
The AI sales agent is connected to Facebook Messenger, WhatsApp, LINE and the website. It replies in seconds in English, Russian, German, Swedish and French; qualifies leads across 8 parameters; selects properties from the agency database (Khao Takiab, Khao Tao, Cha-Am, central Hua Hin); sends property cards with photos; books viewings or video tours; and hands agents a structured brief. It is trained on the specifics: retirement visas (O-A, O-X, LTR), leasehold vs freehold, taxes and purchase fees.
Results after 4 months
Project stages
- Week 1 — funnel and conversation analysis, property-database structuring.
- Weeks 2–3 — agent training, qualification scenarios, channel and CRM integration.
- Week 4 — pilot on Facebook leads, scoring calibration.
- Then — all channels connected, script A/B testing.
Where this applies
Real-estate agencies in Hua Hin, Phuket, Bangkok, Pattaya and Antalya; developers and rental operators working with international buyers. See solutions for Hua Hin and AI for tourism.
Will the assistant overpromise to clients?
No: it answers only from your approved knowledge base (prices, availability, terms). Anything outside the base is escalated to an agent.
How do listings stay up to date?
Scheduled sync with your CRM or spreadsheet; sold and reserved units are excluded automatically.